Outlook Specific Errors
Contents
Summary
Every email client has it's quirks and Outlook by Microsoft knows how to set the bar. This page will help diagnose and correct Outlook specific errors that can get in the way of normal work.
Cannot Load Profile // Need to be Online to use Exchange
Outlook 2010 and 2013 will try and load a Microsoft Exchange account and profile whenever it open if there is one set up; this causes an issue however if the user has a half-made profile in Outlook. In fact this will often result in Outlook being unable to launch entirely until an account is configured.
You can circumvent Outlook (on Windows) and setup//edit up a new POP/IMAP account by going to Control Panel > Mail. This will given you the standard Outlook accounts page and you know where to go from there.
Importing contacts Loads a Blank Address Book
Importing contacts to Outlook is a very streamlined process now; simply go to File > Import and use your common sense for file types. The one major issue that will get in the is that Outlook names the headers in it's Address Book differently than most programs. At the last step you will have the option to do Custom Mapping. Select that and ensure you map the email value on the left to the Email Address value under Primary Email.
Outlook 2013's infinite "Upgrade in Progress"
There is an issue where Outlook 2013 will get stuck upgrading its self. It will not allow you to send or receive and will not give any description of what it is doing or allow you to stop it from upgrading.
To resolve the issue go to Control Panel > Program and Features > Microsoft Office > Change > Online Repair
Errors running online repair in Outlook 2013
Getting "something Went Wrong" when trying to repair Outlook. Errors can occur if your malware software or firewall is interfering with Outlook.
To resolve try turning off your firewall or malware software.
Source: http://www.microsoftsupportchat.com/blog/tag/1610612703-8/
Outlook 2013 Imap Sync issues
There is a known Imap Sync issue with 2013 where it will not sync the contents of the inbox. There are 2 possible solutions to the issue.
1. Enter in Inbox as the root folder path for your IMAP.
- File-> Account Settings-> Account Settings…
- Double click on your IMAP account.
- Button: More Options…
- Tab: Advanced
- Option: Root folder path
- Usually setting this to “Inbox” will do the trick.
Source: http://www.msoutlook.info/question/840
2. Unsubscribe and resubscribe to the Inbox folder.
- In Mail, in the Navigation Pane, right-click the top folder for your IMAP account.
- Click IMAP Folders.
- Click Query.
- Click Inbox, and then click unsubscribe and apply then click subscribe and apply.
== IMAP Sync Error and NetWork Prompts ==
IMAP connections to large accounts over long periods of time will usually degrade in Outlook (for lack of a better term). It will constantly ask for the network password and/or give the error below:
Task 'Synchronizing subscribed folders for mail.sanddollartravelandcruises.com.' reported error (0x80040813) : 'Outlook cannot synchronize subscribed folders for mail.sanddollartravelandcruises.com. Error: Outlook cannot synchronize subscribed folders for mail.sanddollartravelandcruises.com. Error: . If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'
The best way to correct this is to recreate the account in Outlook (without deleting the first instance of the account). Test to ensure it is getting all new messages and synchronizing correctly. If everything is good then delete the first IMAP account.
