Outlook Specific Errors

Summary

every email client has it's quirks and Outlook by Microsoft knows how to set the bar. This page will help diagnose and correct Outlook specific errors that can get in the way of normal work.

Cannot Load Profile // Need to be Online to use Exchange

Outlook 2010 and 2013 will try and load a Microsoft Exchange account and profile whenever it open if there is one set up; this causes an issue however if the user has a half-made profile in Outlook. In fact this will often result in Outlook being unable to launch entirely until an account is configured.

You can circumvent Outlook (on Windows) and setup//edit up a new POP/IMAP account by going to Control Panel > Mail. This will given you the standard Outlook accounts page and you know where to go from there.

Importing contacts Loads a Blank Address Book

Importing contacts to Outlook is a very streamlined process now; simply go to File > Import and use your common sense for file types. The one major issue that will get in the is that Outlook names the headers in it's Address Book differently than most programs. At the last step you will have the option to do Custom Mapping. Select that and ensure you map the email value on the left to the Email Address value under Primary Email.